Who we are : Our website address is: http://www.hardymclaughlinmusic.co.uk

What personal data we collect and why we collect it

Mailing List

If you submit your details using the mailing list contact form your name and email address is used for communication purposes. The information submitted through the form will be used for marketing purposes to inform you of future performances and new music available for sale. This mailing list will not be shared with any 3rd party . You can unsubscribe at any time by emailing "unsubscribe"  to info@claytararecords.co.uk

Contact via email

If you contact us via email from the website your name and email address is used for communication purposes. The information received via email is never used for marketing purposes.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We will retain customer data received via the mailing list form indefinitely to   allow us to contact you with information regarding future releases and tour. You can unsubscribe at any time by contacting us via email at info@claytararecords.co.uk and your personal data will be deleted from out records. 

What rights you have over your data

If you have an subscribed to our mailing list, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as calculating taxes

Improve our store offerings

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information only with third parties where necessary to help us provide our orders and store services to you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

PayPal Checkout

By using PayPal Checkout, data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and your billing information.

Information shared with a payment provider to process payments includes:

Name

Email

Address

Phone

City/State/Zip

Unique payment identifier

Payment provider identifier

To learn more about PayPal’s Privacy statement, please view the details on their website:

https://www.paypal.com/us/legalhub/privacy-full

Our contact information

If you need to contact us regarding this Privacy Policy, please email

info@claytararecords.co.uk